High 8.8 CVSS 3.1 helpdesk Published on 2024-06-24

SQL Injection vulnerability in the module "Help Desk - Customer Support Management System" (helpdesk) up to version 2.4.0 from FME Modules for PrestaShop…

CVECVE-2024-34992 GHSANo GHSA advisory

View at the source View JSON Last modified at the source: 2026-06-17

Description

SQL Injection vulnerability in the module "Help Desk - Customer Support Management System" (helpdesk) up to version 2.4.0 from FME Modules for PrestaShop allows attackers to obtain sensitive information and cause other impacts via 'Tickets::getsearchedtickets()'

Original text by NVD (NIST), public domain.

CVSS metrics 3.1

Source: 134c704f-9b21-4f2e-91b3-4a467353bcc0 · secondary

High 8.8

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Attack vectorNetwork

ComplexityLow

Privileges requiredLow

User interactionNone

ScopeUnchanged

ConfidentialityHigh

IntegrityHigh

AvailabilityHigh

References

Sourcesecurity.friendsofpresta.org
https://security.friendsofpresta.org/modules/2024/06/20/helpdesk.html

Found a vulnerability?

Write to the PrestaShop core security team:

security-core@prestashop.com

Related advisories

Same module: helpdesk

All helpdesk advisories (2)

IDAdvisoryComponentSeverityAffected versionsPublishedFix

CVE-2024-34990 In the module "Help Desk - Customer Support Management System" (helpdesk) up to version 2.4.0 from FME Modules for… helpdesk Critical 10.0 < 2.4.0 2024-06-19 No

Do you use the helpdesk module?

PrestaShield checks it from the outside, without FTP access, and alerts you of every new advisory that affects you.

Check if my shop is affected