Privacy Policy

1. Data controller

• Name: Ivan Flores Casasempere
• Tax ID: 21687519Z
• Address: Na Saurina d'Entença, 38 – 03803 – Alcoi, Alicante, Spain
• Email: hola@prestashield.com

2. Purposes and legal basis for processing

• User account and subscription management: Legal basis: performance of a contract (Art. 6.1.b GDPR).
• Sending security reports and alerts: Legal basis: performance of a contract (Art. 6.1.b GDPR).
• Free scanner leads: Legal basis: consent (Art. 6.1.a GDPR).
• Commercial communications: Legal basis: consent or legitimate interest (Art. 6.1.f GDPR).
• Service improvement and statistical analysis: Legal basis: legitimate interest (Art. 6.1.f GDPR).

3. Data collected

• Name and surname
• Email address
• Phone number
• PrestaShop store name and URL
• Platform access credentials (encrypted)
• Browsing and usage data (IP, browser, pages visited)

4. Retention period

Data will be retained for the duration of the contractual or commercial relationship. Free scanner lead data will be retained for a maximum of 2 years from collection, unless consent is withdrawn earlier.

5. Recipients and data processors

Hosting and infrastructure

Hetzner Online GmbH — EU-based server provider.

Email delivery

Resend / Postmark — transactional email platform for reports, alerts and account notifications.

Web analytics

Plausible Analytics — cookieless web analytics with no personally identifiable data, GDPR-compliant. No prior consent required.

Payments

Stripe, Inc. — subscription payment processing. Card data never passes through our servers and is managed entirely by Stripe under their privacy policy.

6. Your rights

You may exercise your rights of access, rectification, erasure, restriction, portability, objection and withdrawal of consent at any time by writing to hola@prestashield.com. We will respond within one month.

7. Data security

We apply appropriate technical and organisational measures: TLS encryption in transit, password encryption (bcrypt), role-based access control and regular backups.

8. Modifications

We reserve the right to update this Privacy Policy. We will notify you of significant changes by email or through a prominent notice on the platform.